TERMS & CONDITIONS

RIQZA® – TERMS & CONDITIONS

  1. Custom Orders
    RIQZA® creates garments through custom stitching and exclusive designs. Once an order is confirmed and production begins, it cannot be cancelled or modified.
  2. Pricing & Payment
    All prices are displayed on our website. Orders are processed only after successful payment. Prices may change without prior notice.
  3. Production & Delivery
    As each garment is crafted to order, production time may vary depending on the design and customization. Shipping and delivery times are separate and may vary by destination.
  4. Returns & Exchanges
    Due to the custom-made nature of our garments, returns and exchanges are generally not accepted. For damaged, defective, or incorrect items, please refer to our Return & Refund Policy.
  5. Product Appearance
    Colours and fabric appearance may vary slightly due to lighting, photography, and individual screen settings.
  6. Shipping & Customs
    RIQZA® ships internationally. Any customs duties, taxes, or charges applicable in the destination country are the customer’s responsibility.
  7. Intellectual Property
    All RIQZA® images, designs, logos, text, and website content are protected and may not be copied, reproduced, or used without written permission.
  8. Changes to These Terms
    RIQZA® may update these Terms & Conditions when necessary. Any changes will be posted on this page.
  9. Contact
    For questions regarding these Terms & Conditions, please contact us through our website or Instagram.
    By placing an order with RIQZA®, you acknowledge that you have read and agreed to these Terms & Conditions.